We offer free shipping within the US and Puerto Rico via UPS Ground. Orders are processed within 1 business day and all packages are insured against theft or loss. High ticket items will require signature unless refused by the client. Expedited shipping is available via UPS 2nd Day Air & Next Day Air. Certain items might require and additional handling time.

Sure thing. Our preferred carrier is DHL Express but at times we might choose UPS. Please refer to the "Shipping & Returns" page for more information.

Yes. Please email at info@twelvesixtynine.com or call us and we will make the necessary changes. If the order has already shipped, there's a possibility we can intercept the package.

Most orders are processed within 1 business day.

Domestic orders will take 1-5 business days to arrive, depending on your location in the United States and the shipping service selected.

International orders can take 2-5 business days, depending on the receiving country and its customs process. We will make every effort to make it as smooth and easy as possible.

That is correct. Welcome to return within 10 days of receiving the product. Some items could be listed as final sale and will appear on the product page. For more information, please visit the "Shipping & Returns" page.